(Some) Images not attaching, and blacklisted? bounces?

JLeighBralick

Ok, I just sent my first campaign today, and in the email I had a couple of banner images for promos on BookFunnel and StoryOrigin that I've joined. All the other images in the email showed up just fine, but those three just appear as broken links or missing images. In the web version of the email they appear as they should. What happened?

Also I'm trying to figure out about bounced emails, and why some are marked "blacklisted"? What does that mean? Is there something I'm not doing that would fix this, or is it not anything involved on my end of the process?

Thanks for the help!

J. Leigh

admin

Can you forward the email to us? hello@author.email
Our blacklist is a system-wide list that gathers email addresses that authors have found bounce regularly, are spam or honeypot emails, or are otherwise not cool people. It’s in beta, so if you find some false positives, let us know!

JLeighBralick

Agh, sorry, I've been swamped this week and haven't had a chance to tackle this. I'll forward it to you now. Thank you!

admin

Got it!