Autoresponder sent but not delivered

Laremenicky

On my autoresponder it shows 2 have been sent but not delivered. Is there an issue keeping these from being delivered?

admin

We’re back up! Your campaigns should automatically pick back up from where they left off, but just in case they don’t, keep an eye on them! We had a slight server hiccup over the weekend, but things should be ironed out now!

Laremenicky

It now shows 100% sent but still not delivered.

admin

Ok, Amazon (SES) has a weird thing about capitalization... for most mailboxes (the part in front of the @ symbol), it's not case-sensitive, while the domain (the .com part behind the @ symbol) IS case-sensitive. EXCEPT SES, which thinks both are case-sensitive.

I made your email address all lowercase to make it "clean" for the delivery server, so that might be what's causing it. Can you try sending again with laremenicky@ instead of LARemenicky@ ?

Laremenicky

Okay, changed the sending email to laremenicky@laremenicky.com. Is there anything I need to do to have it resend?

admin

Since Author.Email technically "sent" it (it got stuck when the delivery server rejected it), just duplicate the email and send it again!