sure you can. send us an email: firstname.lastname@example.org
Yeah, we've noticed that sometimes there's high demand lately. We're working on building a brand-new server with a much larger database for that reason.
Finally, gmail is notorious for deciding for us where they think our emails should go — some people get them in the Promotions tab, etc. and it changes month to month. The vast majority of our author account emails will end up where they're supposed to be, but there's no way to 100% prevent emails from ending up in junk.