Campaign sending stalled at 5%

JLeighBralick

Hey! I wrote a newsletter and scheduled it to send yesterday at 1235. It apparently started sending at 1236 but stalled out at 5% sent...and hasn't moved since. I've tried pausing and unpausing it, and this afternoon even clicked through all the update content screens...and nothing. It's still stalled at 5%.

I considered copying the campaign and resending it, but I don't want to spam the 5% of recipients who already got it. Any help would be great!

admin

Hey there — I missed this; I apologize! Just wanted to follow up: did this ever go through?

authorbritneybell

Hi! Mine is doing this today, but it stalled at 1%. It was schedule to run at 6:05am and ever since it have flipped from Processing 1% to Sending 1% and it has sent 82 emails. I did Pause the campaign and copied a different campaign that I knew went through successfully and just updated the details to what I needed it to say and hit send. However, it again is stalled at 1% and 82 emails sent.

smngsk

Same here, it happened today, and it stopped at 6% processing.