FUBARed Account?

TravisHeermann

I have a bunch of messages on my account now over the last couple of days saying variations of:

The campaign February 23 Newsletter - TJL has been postponed until 2/23/21, 12:01 PM because you have reached your assigned quota!

This is pretty much over the two campaigns I had scheduled to go out today, and all of my autoresponders.

What is going on?

HMClarke

TravisHeermann I am having the same issue.

TravisHeermann

The two campaigns I had set up to go out today are still sitting in my queue for the same reasons listed above, several hours later.

admin

As mentioned in a previous reply, we noticed a quota counter that had been activated by mistake, which might be the cause of this issue. I've deactivated it and reset all quotas (since paid accounts should not be assigned a quota for total sends anyway) and please let me know if it's still an issue!