Is it possible to send a customized email to someone when they unsubscribe?
If so, I haven't been able to find this.
Turn your list to Double-Opt-Out, and then navigate to the Pages area of that list, and you'll be able to customize the email that gets sent when someone unsbubscribes!
Hope this helps!
Is there a way to compartmentalize/segment those who change their minds about unsubscribing, based on getting them to click something?
I feel like there are tons of features and functionality that I have no idea how to use.
I guess you could update a custom field based on a click inside an email, and then build a segment around that. Does that work?